bet167 Privacy Policy
Your personal information is very important to us. This policy describes in detail how bet167 collects, uses, and protects information.
Protecting Your Information Is Our Priority
Welcome to the bet167 platform. This Privacy Policy ("Policy") provides a detailed description of how bet167 ("we", "our", or "the Platform") collects, processes, stores, and protects the personal information of users of the websites and services it operates.
By using our services, you are considered to have given your consent to the terms set out in this Policy. Please read this Policy carefully. If you do not agree with any part of this Policy, please refrain from using our platform.
bet167 believes that every user's privacy is a fundamental right. We therefore keep your information secure by following modern SSL encryption technology and strict security protocols.
Key Sections of the Privacy Policy
Definitions and Applicability
In this Policy, "personal information" means any information that can directly or indirectly identify a person. This includes name, address, mobile number, email address, national identity card number, and financial information.
This Policy applies to all bet167 services, subdomains, and associated mobile applications. We are committed to maintaining the highest standard of data protection in accordance with applicable laws and regulations of Bangladesh.
What Types of Information We Collect
The following types of information may be collected during account registration and use of services on bet167:
- Identity Information: Full name, date of birth, national identity card number or passport number.
- Contact Information: Mobile number, email address, and current address.
- Financial Information: bKash, Nagad, Rocket, Upay, or bank account details — for transaction processing purposes only.
- Technical Information: IP address, browser type, device ID, and cookie data.
- Usage Information: Your activity within the services, betting history, and session logs.
- Verification Information: Documents required to confirm your identity.
How We Collect Information
We collect information in the following ways:
- Directly Provided: When you create an account, fill out a form, or contact support.
- Automatically: Through cookies and tracking technologies while you use our platform.
- From Third Parties: From identity verification or fraud prevention service providers.
- From Payment Processors: To confirm and secure transactions.
Purposes for Using Information
bet167 uses your personal information for the following purposes:
- Creating, managing, and verifying accounts.
- Processing all financial transactions, including deposits and withdrawals.
- Providing customer service and technical support.
- Preventing money laundering and fraud (in accordance with KYC and AML policies).
- Ensuring platform security and functionality.
- Fulfilling legal obligations.
- Improving services and providing a personalized experience.
- Promotional communications where applicable (based on your consent).
Data Storage and Security
bet167 uses industry-standard security measures to protect your information. All our data connections are secured through SSL/TLS encryption. Sensitive financial information is stored in encrypted form and can only be accessed by authorized personnel.
Your information is retained for as long as your account remains active, or for as long as legal or business requirements exist. Even after account closure, information may be retained for a specified period in accordance with regulatory guidelines.
Sharing Information with Third Parties
bet167 never sells your personal information under any circumstances. However, information may be shared with third parties in the following cases:
- Payment Processors: With bKash, Nagad, Rocket, Upay, and banking partners to complete transactions.
- Identity Verification Services: To complete the KYC process.
- Technology Service Providers: For platform operations — under strict confidentiality agreements.
- Legal Authorities: When required by court order or applicable law.
- Fraud Prevention Organizations: To ensure platform security.
Cookie Policy
The bet167 platform uses cookies and similar technologies. Cookies are small text files stored in your browser. They help make our platform more functional and personalized.
We use the following types of cookies:
- Essential Cookies: To maintain login sessions and security — these cannot be disabled.
- Functional Cookies: To remember your preferences and language settings.
- Analytics Cookies: To collect platform usage statistics.
You can manage cookies through your browser settings. However, disabling certain cookies may limit some features of the platform.
Your Rights
As a bet167 user, you have the following rights:
- Right of Access: The right to know what information we hold about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your information in certain circumstances — though this may not be possible where legal obligations exist.
- Right to Restrict Processing: The right to object to the use of your information for specific purposes.
- Right to Data Portability: The right to receive a copy of your information in a structured format.
- Right to Withdraw Consent: The right to withdraw consent at any time for information processed on the basis of consent.
To exercise these rights, please contact our support team.
Protection of Minors' Information
bet167 services are for users aged 21 and above only. We do not knowingly collect information from minors. If we are informed that a minor has provided information, we will immediately delete that information and close the associated account.
If you believe a minor is using our platform, please notify our support team immediately.
International Data Transfers
To provide our services, information may sometimes be processed or stored outside Bangladesh. In such cases, we ensure that adequate protections for your information are in place in the destination country or with the relevant organization.
We have strict data processing agreements with all third-party processors that require them to maintain high standards of data protection.
Steps in the Event of a Security Breach
In the event of a data security breach, bet167 will immediately take the following steps:
- Identify the breach and assess the damage.
- Stop the breach and ensure measures are in place as quickly as possible.
- Notify affected users in a timely manner.
- Take necessary steps to prevent the same type of incident in the future.
Policy Changes and Updates
bet167 may update this Privacy Policy from time to time. For significant changes, we will post a notice on the platform and/or notify you by email.
Continued use of the platform after any changes will be considered acceptance of the updated policy. We therefore recommend visiting this page regularly.
Applicable Law and Jurisdiction
This Privacy Policy is governed by the applicable information technology and data protection laws of Bangladesh. Any dispute relating to this Policy will first be attempted to be resolved through discussion.
If a resolution cannot be reached through discussion, both parties agree to submit to the jurisdiction of the competent courts of Bangladesh.
Privacy Related Contact
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us. Our data protection team will process your request within a maximum of 30 business days.
Live Chat Support
Contact us directly through our 24/7 live chat support. All support is provided in Bengali.
This Privacy Policy should be read together with the bet167 platform's Terms and Conditions and Responsible Gaming Policy.